Computer Support Services for Keswick and North Cumbria

tel: 017687 79932

Changing Passwords

A number of our customers have recently called us after entering their details including passwords into a ‘scam’ message, and with the recent news that the social network site Linkedin has been hacked and millions of passwords have been leaked, we are all being advised to change our passwords.


With this in mind we thought that we would give you some advice about passwords and keeping your online accounts secure.

There are so many things these days that requires passwords, that’s why people finds it difficult to remember them all, as a result they use the same passwords. This is a big mistake, because if one of your passwords is hacked, then all your passwords are at risk. We suggest that you have different passwords for different accounts. These passwords can be similar but not the same.

Choosing a password

Choosing the correct password is something that a lot of people find difficult and perhaps because of this many people’s passwords are chosen badly.  When choosing a new password keeps the following information in mind:

  • use between 8 and 15 characters. The more characters the better, but anything more than 15 characters people tend to find difficult to remember.
  •  use a mixture of upper and lower case, numbers, symbols and punctuation.
    e.g. pA55wOrd
    1lT@tQ’s = One likes tea at the queen’s
  • never use the same password twice. Do not switch between the same passwords when you come the change them, always create a new one.
  • do not use words found in a dictionary, this will make it more difficult to remember them.
  • if you find it difficult to remember all the different passwords, you can make a note of them in a notepad. But never store your passwords on your PC or laptop.

In order to keep your on-line account more secure we would advise you:

  • to change your password on a regular basis, we suggest once every few months is reasonable for most purposes.
  • to change your password whenever you think that somebody knows it or even that they might have guessed it.