Computer Support Services for Keswick and North Cumbria

tel: 017687 79932

Helping Yourself

Most of us these days are in a position where we depend on our computers on daily basis. So what would you do if something happens to your computer?

We have put together some information about ways to prevent something happening to your PC. By following the advice given we are not saying that something will never happen to your PC, but it could help prevent it.



Laptops are designed with the idea that you can use it anywhere, but when using your laptop try not to use it on a surface where fluff might be able to get into the fan, such as carpets, beds, sofas. If the fan becomes clogged up with fluff it could make the machine overheat. Where possible try to use a hard surface such as a table.

If you think that your fan is blocked and would like it cleaned, please contact us.

Power Cables

This mainly applies to Laptop but also keep it in mind when you’re setting up a desktop.

Do not place power cables across the floor where people may be walking. This is not just for Health and Safety reasons but also because it could lead to damage to the power socket in the laptop. If you there is damage to the socket it could lead to the laptop not charging correctly and/or overheating. If you think that you may have damaged your power socket please contact us for assistance.

As you may be aware power adapters can become hot, to make sure that they don’t overheat try not to cover them up.


Try to keep your power cable straight and do not allow it to hang, this could lead to the cable becoming damaged.



These days most people are using the internet and downloading different type of data (music, videos, documents, etc).  When downloading items please make sure that you know what you are downloading, as some downloads could contain malware.

Internet Security

When using the internet please make sure that you have some internet security software. This software should protect your PC against viruses, spyware and other evil software that could cause problems with your PC. Please make sure that your internet security is kept up to date. If you would like advice on internet security software, please contact us.

Back Up

Every now and again you should create a back up of all the data on your PC (documents, photos, videos, music, etc.) onto a storage device away from your PC, e.g. external hard drive, CD/DVDs etc. If you have a back up and something happens to your PC, you still have a copy of all your data.

If you would like more information about data back up, please contact us.

Recovery Disks

Most new PC nowadays does not come with recovery disk. Once your new PC is set up you are advised to create your own recovery disk(s). These disks will be used if something happens to you PC and you have to “re-build” it, without these disks it is more difficult to re-build your PC.  Please make sure that you have created the disks. If you would like more information about how to create the disks, please contact us.


Broken Screen

Laptop screens are fairly delicate which could lead to them cracking. Common causes include:

  • Closing the screen without realising there is something left on the keyboard which then pressed into and broke the screen (USB memory pens are the commonest one)
  • Sitting/standing on the laptop
  • Lifting and carrying the laptop by the screen.

If you have a broken screen and would like some further information please contact us.